Hope we can serve you again in the future and make you a happier customer. You need to order all dresses within 24 hours and contact us to tell us all the dress should be in the same color. FOR ALL RETURNS: The detergent has to be tried out on some inconspicuous place of the bag to prove that the detergent won't damage the handbag. Shipping status is not updated regularly. Just an update, JJ's House finally refunded my money last week. We do not offer an exchange service for any products at this time. Cancel order within 24 hours of payment for a full refund. We also ensure all reviews are published without moderation. ComplaintsBoard.com is a leading complaint resolution website on the Internet. We completely understand that you may have concerns about the fit and the style of our dresses. All absolutely perfect and precisely as advertised. I used their program for trying on 3 dresses. Standard shipping takes a bit longer than expedited shipping but costs less. * We cannot process any products that are returned without our prior knowledge. If your item arrives damaged or defective, please request a return in My Ordersor Contact Usdirectly for assistance with processing your return. The washed bags should be dried in a shady place with good ventilation. Our customer service team may cancel an order believed to have been made with that intention. What Everyone Should Know About the Walmart Return Policy, Don't Let the Costco Return Policy Give You a Hard TimeDoNotPay Can Help, All You Wanted To Know About the Ulta Return Policy, Everything You Have Ever Wanted To Know About the Nordstrom Return Policy. To clean off the dust, a soft bristle brush can be employed. The standard shipping takes 5-8 days. If you wish to return any or all parts of your order, you will need to contact customer serviceat Contact Usand obtain a "Product Return" form that must be included with your package. Do not waste your money here just look elsewhere. Quality and service make Jj House a great company to rely on. In the event the business is responsive, complainants allege JJ's House may deny refund requests, but . The faux leather has the advantage of being lighter and can be carried around easily. Orders will be eligible for refunds when it is defective or there is another mistake made by JJsHouse.com. Which it doesn't give you any other options. For more information regarding Try-On dress returns, please see our At-Home Try-On Program. Color Errors:If the color of the item received is not what was ordered, you are qualified to get a full refund. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. JJ's House ranks 7th among Wedding Dresses sites. 2. 4. From ordering try-ons to returns to my final order, everything went easy and smooth. Begin at the hollow space between the collarbones and pull tape straight down to the floor, To fit high heels, well add an extra 2 inch (ca. Doesn't look like the picture at all. According to our return and refund policy, the shipping cost and restocking fee can be refunded if there is any quality problem.You have chosen our appropriate pre-made returns label and GBP 3.00 has been deducted from the refund value. All new orders are subject to the current production period. Check out our useful guide for how to properly take your measurements. JJsHouse - wedding dress unsuitable/no return policy JJsHouse - No response to my returning 2 dresses . It smushed in the middle of the bust and the pleats are weird. * Original shipping fee & return shipping fee will not be refunded. Shipment was 7. The fees you pay for the try-on dresses will not be refunded. What is the best way to choose my size? 2.5cm) above belly button, Keep tape slightly loose to allow for breathing room, Usually about 7 inch (ca. Since it is quite uneasy to dance and socialize with a big purse, one should consider using a wristlet when going out to a bar. Tailoring Time is displayed on each dress's product page. It was a brilliant experience and you earn points if you download the app to get money off your purchases. Order Number: Write an Inquiry: *. Your satisfaction is of utmost importance to us. How long is JJ's House's return window? All were beautiful. Material Procurement: After checking the fabric quality from several suppliers, JJsHouse.com.au selects the most delicate fabric for customers. The points will be retained in your account. The shipping time depends on shipping methods. 1.7M views 27K. You can choose to return the packages by yourself at your cost. You don't need to worry about the return delivery. Then, all the dresses will be cut from the same bolt of fabric to make sure they come in the exact same color. 5. 1. We reserve the right not to accept the returns without prior approval from our Customer Service. 4. If the gum does not come out after this, the gum should be heated using a hairdryer on low setting and rubbed off by a cloth. Once you've entered your shipping address, you'll be able to see the available shipping methods. - Once your order has been shipped, it can no longer be cancelled. Received regular emails about my order including shipment tracking etc. We take your security very seriously, therefore your details are safe with us. We will process the refund when we confirm that the product has the problems you mentioned. The stain should be treated immediately to obtain the best result. For customers from countries without return label service: If you need to return the items, you can take your package to the local post location and send it back to us. 6 reviews. I ordered my regular size and all fitted fine. I'M OUT $180. Oxidized silver is easily damaged. 2. :)
The competition I was in was called Miss Diaspora Beauty Competition. JJ's House has a rating of 3.88 stars from 2,822 reviews, indicating that most customers are generally satisfied with their purchases. We also appreciate your honest feedback about your experience. Find the item you wish to return, click "Submit Request", then youll go to the page where you can submit your return request. You will need to return unwanted items (if eligible per the return policy), and then place a new order for the replacement items. If your item arrives damaged or defective, please request a return in My Orders or Contact Us directly for assistance with processing your return. Find the Answers to All Your Questions About the Ubisoft Return Policy, Exploring the T.J.Maxx Holiday Return Policy With DoNotPay, Understanding the Aropostale Return Policy, The Container Store Return Policy Decoded, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier, Credit Card Dispute Letter Template That'll Get Your Money Back, Mail letters without waiting in long lines, For mis-shipped productsitems that are different from the ones you orderedthe company is responsible for an item exchange and postage, If you received an item in the wrong color, you are eligible for a full refund, Items damaged during delivery are eligible for a full refund if you obtain the Proof of Damage documentation from a delivery carrier, Items with major fitting or sizing issues are also eligible for a full refund, or the company will reimburse you up to 40% of the price if you make tailoring adjustments yourself, Items in a different color to the one you ordered may be eligible for an exchange or a refundcheck with JJs House customer service first, Items that you ordered and received in the correct size but that do not fit, Stand by for a return address and Product Return Form that the Customer Service will send to you, Fill out the Product Return Form and include it with your return package, Send the item to the vendor with your local post office within five days of receiving the Return Form, Provide a few details about your purchased item. If your country is on the list which we offer return labels, you can choose between "JJsHouse delivery service" and "Self-Sending". You can use JJ's House coupons to unlock discounts at their website. How good is their customer service for returns? I started looking for a prom dress kinda last minute.I came across JJhouse on a google search for "prom dress". When we receive the returned package, the item(s) will be inspected to ensure it is in its original condition and has the issues stated in the return request. Color consistency is of the utmost importance of course. Because of this, we are unable to refund these fees or apply them to future orders. You are qualified to get a full refund if your items are defective, damaged or mis-shipped. To ensure that your dress will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications. Highly recommend JJ's House to every mom I know with daughters!! Hope we can serve you again in the future and make you a happier customer. The custom-made option ensures fitness, and you can definitely order confidently. How Does the eBay Return Policy Help You Deal With Unwanted Items? To initiate a return request, you must go to your order page first. I purchased a dress and evening purse and am very happy with both. Complainants allege experiencing delayed shipping and difficulty in contacting the business. I was VERY skeptical about mail ordering a wedding dress and read the reviews before ordering. A beautiful designer purse is even much more at risk since people think it has money or others. Does JJ's House require a receipt to make a return? Measure from your shoulder point to the wrist. We dont provide the Self-Return Service for Non-returnable Items. The basket should have a clean fabric on the bottom of it. 3. Professional Care From Material to Delivery. We would like to emphasize that measuring yourself at home is trickier than you think. After you going to your order page, you can follow the instructions below to initiate the return request process yourself: For a better return experience, currently we provide a Self-Return Service for returnable items. All You Need To Know About the Jet Return Policy. I then had to spend another $300 on another dress on short notice. 11100 W 82nd St Ste A, Lenexa, KS 66214-1502. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different. It was perfect and beautiful like I imagine. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. However, it is important to note that our dresses are made to order. Click where it reads "Return Request", then youll go to the page where you can submit your return request: 1. 3. Have a nice day~ Denise Finley 2 reviews US An hour ago Verified Please note that we only accept products in their original condition, andwe cannot process any products that are returned without our prior knowledge. the client initiate a new request and it states "after Request.Body was written", Nginx the proxy, at the same time, sends a graceful shutdown GOAWAY frame http2: Transport received Server's graceful shutdown GOAWAY; here we have a midair collusion, which causes the request to end with " panic: client.Do(req) failed." message Have a nice day.----------------------------------------------------------------------Replied:Dear customer, Thank you for your feedback. A difficult start as I couldn't place my custom made order for I don't know what reason but I use the chat and the customer service agent help me go through it and offered me a discount as an apology for the trouble- order was placed, I was kept informed of the process and delivery arrived in time- dress was beautiful- measurement were perfect. We also appreciate your honest feedback about your experience. Which types of handbags can be used instead of the leather handbags? JJs House only accepts the return of products in their original conditionunworn, unwashed, undamaged, free of lint, and with tags intactwithin 14 days of purchase. All seams were finished and straight. Copy of the receipt must be provided to request reimbursement. Click where it reads "Return Request". No returns, no refunds, no exchages. 3. All PayPal payment can only be refunded via PayPal, all Credit Card paymentwill only be refunded to the original Credit Card. To place your order, simply follow the steps as shown below: JJsHouse.com has collected 236 reviews with an average score of 4.23. Anyone can write a Trustpilot review. My perfect princess dress for my perfect princess wedding.My bridesmaids (not bridesman of course lol) also all wore JJ'sHouse dresses. 2. Click on the unpaid order you want to complete payment on. Because of this, Total Delivery Timeis different from shipping time alone. It then says you have to select a reason. Prior to pricing or discounts used when the original order was placed will not be honored for a new order. This will surely increase the credibility of your complaint. JJ's House will issue a full refund of the cost of the returned product if you are not satisfied with your item(s). DON'T BUY FROM HERE THEY DO NOT RESPOND NOT EVEN WHEN YOU TRY TO CALL. Cloth Material There are many types of materials used to make this type of handbags. Upon the arrival of your package, it is suggested that you check and make sure the item has been made in accordance withyour order specifications. If you believe your items were damaged during delivery, you must obtain "Proof of Damage" documentation from your delivery carrier, which should be included in your returned package. JJ's House Information, Try-On Haul, My returns experience. Update:Dear Ani, Sorry for the inconvenience caused. Order overdue by more than 10 days may be canceled for a full refund; or you may keep the product at no cost except shipping cost. Please make sure you do not include non-JJs House items or items that you dont plan to return, in your return package as we are unable to send them back to you. I would have thought that everything is covered. Reply from JJ's House A day ago Thank you for your review. Our after-sales department will handle the issue thereafter. We do charge a return shipping fee, but with our return label, usually the price would be lower than other shipping companies. MG. Maria Gethin. For other changes, you can Contact Us for more information. Allow up to 15 working days for the funds to be credited to your original form of payment. We will reply you within 24hrs in working days. Delivery times are between15-30 daysto all major destinations. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. If you've already placed an order, your estimated delivery date is in your Order Confirmation email. Thank you for your patience. After a returned package has been scanned and confirmed back into our warehouse, our customer service will contact you for the refund methods and details. Unpaid orders will be cancelled automatically in 5 days.". The complaint has been investigated and resolved to the customers satisfaction. Thank you for your feedback.Your satisfaction is important for us.We have sent you the email for more information for the investigation. If you would like to cancel your order, please login to My Orders, select the order you need help with, and request a cancellation. I have suggested jj's to several people and when my son gets married next year, I will be ordering my mother of the groom dress! In fact, this doesn't even fully cover those costs. All the return item(s) will go through inspections. Your Name: *. For most of adult dresses, we can make it with your measurements and the dress will fit you well. For returned items, we refund the price paid for the returned item(s) plus applicable taxes. To help solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case?Thank you for your cooperation in advance. Customers can also place a test order to check the total cost. So many gorgeous dresses to choose from for my son's wedding in May. Go to Sign In My Account at the right top of our website. Have a nice day~, Very disappointed that my first experience was a not a full un refundable item, the dress I ordered was similar to on their web site but obviously the one on the website is the real deal, cheaper material which means its not as nice as the one it shows online. If your estimated delivery date has passed and you order hasn't been delivered, please Contact Us for further help. For customers from countries with return label service: We offer return labels so that you can directly attach the label to the front of your package for the return without paying the return shipping fee to the post location. Also, JJ's House has been selected as the winner of 2021 The Knot Best of Weddings and 2023 Wedding Wire Couples' Choice Awards! The quality of the garment exceeded my expectations. Order Number: Write an Inquiry: * To return, please attach pictures showing the issue. 4. Review that everything is correct and click "Checkout". Update:Dear bernie doran, Sorry to hear that the item did not meet your expectation. I am a 12-14 in US made dresses. Processing: JJ's House uses the latest technology and highest craftsmanship standards to always meet customers' expectations. In case your order cannot be shipped on time, you may keep or cancel it. Because all items are made-to-order, we do not have ready-made dresses or products that can be shipped in exchange for your returned items. Have a wonderful day. Youre not alone in your fight for justice! Check. Sign into My Account and click My Orders in the upper right corner. Standard-size dresses (except final sale dresses). Because of this, we are unable to accept any returns on custom dresses. 5% OFF I ordered on 9/26/29 and didn't receive it until about 10pm on October 14th. Your satisfaction is the most important to us and this is absolutely our work power. 5. Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. We will also deduct the return shipping fee from the refund if you use our return label to send the package back. JJsHouse - I got conned out of over a $100, JJsHouse - wedding dress unsuitable/no return policy, JJsHouse - No response to my returning 2 dresses, JJsHouse - RMA procedure for returning product. JJ's House | Beautiful Dresses. If so, you can choose custom size to ensure the fit. Enter your Order Number and Email Address to see your order details. Print the Return Label and attach it to the surface of your package ensuring any original delivery labels are covered. Please double check your measurements and color choice before ordering. Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). Just plain mad. We also appreciate your honest feedback about your experience. Estimated Receiving Time = Processing Time + Shipping Time As all of our dresses are hand-sewn and customized, the finished gown may vary by approximately one inch in either direction of the specified measurements. ), Thank you for your kind review.Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. Hope we can serve you again in the future.---------------------------------------------------Replied:Dear Ani, Thank you for your feedback. If you have an unpaid order and want to use a different payment method, it's easy: The rare precious leather bags should be carefully handled as they are rare to find. Click "Place Order" It was very easy to order the right true to size dress. Please Note: If you received a wrong item/size or damaged/defective item, after selecting the corresponding reason and adding photos for the explanation, your request would be automatically forwarded to our customer service team and theyll look into the issues and give you a satisfactory solution. We reserve the right not to accept the returns without prior approval from our Customer Service. You will have a pre-paid return label included in the box with your try-on dresses and can simply box the dresses back up, put the label on top, and drop the package off at their local post location or Royal Mail locations. You can just give the parcel to them directly and don't need to pay extra money there. Slight color aberrationmay not mean that the dressis defective or mis-shipped. You can also contact customer service to provide your PayPal account after returning the package. FOR ALL STANDARD SIZE DRESSES, SHOES, AND ACCESSORIES: For gum, one should put a little ice cubes in a plastic material and use this to rub the gum. I recommend JJ House to anyone looking for quality evening gowns at the most affordable prices. At JJ's House, we understand the excitement and anticipation of . FOR ALL SAMPLE SALE ITEMS: Paid by PayPal. Find out how we combat fake reviews. 2. I read reviews that mentioned their sizing was generous. We work in close, fair partnership with our tailors. Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition. I will shop here again and recommend this company. Why is it taking so long? 1. Please contact us for additional instructions. Cancel order 2472 hours after payment: 80% refund + shipping fee. In case the stain does not come out, the handbag should be taken to a leather cleaning professional for: 1. Please include an explanation and photographs stating the reason for your return. 4. Contact our Customer Serviceto initiate the return process within 14 days upon receiving your item(s). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Otherwise, we cannot find your order in our system and process the return just by the package received. 4. In this case, we will reimburse you up to 40% of the product purchase price (excluding shipping cost). I sent the link to my daughter and she absolutely fell in love with the perfect dress. I am extremely happy and will definitely use JJs again and can highly recommend. As of April 14, 2022, JJ's House does allow modification & cancellation policies. Take your package to the local post office and send it back to us. Your satisfaction is utmost important to us and this is absolutely our work power. Absolutely disgusting. It helps to cover the cost of shipping the dresses to you and back to us. These types of handbags should not be washed directly in water. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Click "Add to Cart" This is because handbags are highly sensitive to extreme temperatures, which make the bags to fade. All personalized and personal care items (including earrings, lingerie, swimwear, etc.) - Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. Hope we can serve you again in the future and make you a happier customer.Have a nice day~, Beautiful! We'll then email you a link directly to your registered email address to reset your password. A few things to remember about custom dresses: Please Note:It can generally take a few weeks for a return to arrive back and be processed back into our warehouse. Please keep the tracking number safe. Click the "I'd like to request a refund . Thus, they should be kept in one's closet to make it easy for one to reach them and away from any danger. 2. I will attached more pics of me in the dress. We cannot process the return of any faulty item. JJsHouse.com.au uses solid and exquisite threads only to make comfortable dresses. Always choosing the best shipper to make the delivery, JJsHouse.com.au garantees all the customers will receive their dresses in good manner. If your country is not on the list, "Self-Sending" would be the only option. Theyll look into your request and give you a satisfactory solution. If the order was placed without signing in, you could just use "look up a single order" function to track your order. How to take extra-care of the handbag? All the return item(s) will go through inspections. I have tried every night since I received the dress to get a return for but the site never let's it submit. All PayPal payment can only be refunded via PayPal, all Credit Card paymentwill only be refunded to the original Credit Card. Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition. If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you. *Please note, some payment methods are only available as a payment method for selected countries on our web. That means no one else will be able to wear that dress once it's made. Well draw up a refund request letter in your stead and send it to the company in question. 3). Please check your email for more information.Please contact us via email if you need further assistance.---------------------------------------------------------------------Dear bernie doran, Thank you for your feedback. convert ping hoofer to single strap, lewis brisbois salary partner,
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