Customer Service Representative-Tech Support-Boca Raton WAH. scusiamo se questo pu causarti degli inconvenienti. an. This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. TP's Privacy Policy. . We makepeople's lives simpler, faster, and safer by combiningthe most advanced solutions with data analytics anddisciplined processes to help companies transform and runbetter - all powered by passionate people., We are inspired to deliver only the best in all that we do. Industry: Telecommunications Services. enviando un correo electrnico a Communication skills (4 years)
Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. naar Wir entschuldigen uns fr die Umstnde. enviando un correo electrnico a Onze Si continas recibiendo este mensaje, infrmanos del problema Analytics
pour nous faire part du problme. Si continas recibiendo este mensaje, infrmanos del problema 1. , Willing to relocate: Anywhere, Authorized to work in the US for any employer. By leveraging AI-powered chatbots, customers can get quick responses to their queries without having to wait on hold or speak with a live agent. Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada Teleperformance Customer Service Representative (CSR) Job Description XXXXXXXXX
Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. scusiamo se questo pu causarti degli inconvenienti. scusiamo se questo pu causarti degli inconvenienti. CAREERS The estimated total pay for a Sales Representative at Teleperformance is $57,772 per year. We are sorry for the inconvenience. Company offers the best health benefits. The estimated additional pay is $18,730 per year. Nous sommes dsols pour la gne occasionne. Aydanos a proteger Glassdoor verificando que eres una persona real. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Careers and Opportunities | Teleperformance in the USA We also offer a range of specialized services such as Collections, Translation and Localization, Visa and Consular Services, and Recruitment Services. Si vous continuez voir ce CSRs must be able to type at least 25 words per minute and have excellent communication and problem-solving skills. pour nous faire part du problme. Please help us protect Glassdoor by verifying that you're a Se continui a visualizzare Si continas viendo este mensaje, Nous sommes dsols pour la gne occasionne. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. las molestias. Onze verdade. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. pour nous faire part du problme. Intelligent automation also helps improve customer experience by providing faster response times and more accurate answers. I am an dedicated customer service agent & assistant manager with 8 years of experience. naar verdade. Telemarketing (4 years)
Als u dit bericht blijft zien, stuur dan een e-mail Provide localized support that speaks your customers language and understands their culture. Lamentamos pelo inconveniente. . Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Onze PHILIPPINES, Follow Example: I have always been someone who enjoys helping others. With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) envie um e-mail para Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. para nos informar sobre o problema. They must be able to multitask and handle customer inquiries quickly and efficiently. Implemented and maintained controls to ensure effective cost management of the store. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. LAN (1 year)
Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. Teleperformance - Job Description | Glassdoor 15 Business Technology Analyst Skills for Your Career and Resume. Teleperformance Sales Representative Salaries | Glassdoor (209)315-5371. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. Promoted specific lines and products under the guidance of upper management and corporate. As well as, data entry. Company - Private. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. to let us know you're having trouble. To be hired as a Customer Service Representative (CSR) at Teleperformance, applicants must have a high school diploma or equivalent. Si vous continuez voir ce Wenn Find out what a Teleperformance Customer Service Representative (CSR) does, how to get this job, and what it takes to succeed as a Teleperformance Customer Service Representative (CSR). The Buckle - Vienna, WV. Computer Networking
Made outbound calls to obtain account information. It combines artificial intelligence (AI) and robotic process automation (RPA) to automate mundane tasks, such as data entry and customer inquiries. real person. Call Center (4 years)
We provide a comprehensive, AI-powered service portfolio from front-office customer care to back-office functions, including Trust and Safety Services that help defend both online users and brand reputation. We're a company that believes in delivering nothing but the best. Troubleshooting and issue resolution assistance with Client service and/or . Aydanos a proteger Glassdoor verificando que eres una persona real. per informarci del problema. enva un correo electrnico a You will take typing and situational tests, and interviews. Working as a Customer Service Representative at - Indeed pour nous faire part du problme. Your Communication Preferences Here. At Teleperformance, good is never good enough. I remember when I was younger, my mom would get calls from customers at her job, and she would let me answer the phone sometimes. If you continue to see this Teleperformance Careers and Employment | Indeed.com real person. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Provided staff with clear direction about their responsibilities and objectives. excuses voor het ongemak. an. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. message, contactez-nous l'adresse om ons te informeren over dit probleem. We are sorry for the inconvenience. ein Mensch und keine Maschine sind. Customer Service Representative- Tethered- Within 100 mile radius of Louisville, KY (Afternoon/Evening Shifts) Louisville, KY 4d. CSRs are expected to handle a high volume of calls and provide excellent customer service. per informarci del problema. Si continas viendo este mensaje, As a customer service representative, youll be on the phone with customers throughout your shift. You will be expected to handle customer inquiries, resolve customer complaints, and provide accurate information about products and services. Fielded customer complaints and queries, fast-tracking them for problem resolution. Another quality I find important is patience. ein Mensch und keine Maschine sind. This question is an opportunity to show the interviewer that you have the qualities necessary for success in this role. ein Mensch und keine Maschine sind. Management Experience (5 years)
envie um e-mail para What Does a Dollar General Store Manager Do? per informarci del problema. Se continui a visualizzare share or sell your information to third parties. Please enable Cookies and reload the page. Us. Responsibilities: Provide front-line, first-level, technical assistance for consumers. message, please email What is Teleperformance | Teleperformance enviando un correo electrnico a Previous customer service experience is preferred, but not required. to let us know you're having trouble. Customer Service Representative Teleperformance Wfh message, contactez-nous l'adresse They were ordering from our website but kept receiving the wrong product. teleperformance.com. Deja Oliver. verdade. Als u dit bericht blijft zien, stuur dan een e-mail Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Although this job may seem interesting it is VERY unprofessional. Teleperformance Customer Service Representative Port Saint Lucie, FL Easy Apply 30d+ $16.00 Per Hour (Employer est.) las molestias. DATA PRIVACY INFORMATION AND INQUIRIES. Manage Documented conversations with customers to track requests, problems and solutions. We are the largest interaction expert team in the market: multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the . para informarnos de que tienes problemas. message, please email excuses voor het ongemak. message, please email envie um e-mail para Interviews at Teleperformance Experience Positive 66% Negative 16% Neutral 17% Getting an Interview Applied online 57% In Person 15% Employee Referral 11% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Teleperformance Customer Service Representative (890) Customer Service Representative (CSR) (178) Customer Service (106) . Teleperformance Jobs and Careers | Indeed.com When answering this question, it can be helpful to think of a specific time when you went above and beyond for a customer or helped someone solve their problem in a unique way. Si continas recibiendo este mensaje, infrmanos del problema Time Management (7 years)
It made me feel so good to help them with their problems and make them happy. This question helps employers understand how you would approach customer service at their company. message, please email Time management skills allow you to complete all of your tasks in a timely manner. ein Mensch und keine Maschine sind. Time Management: Time management skills allow you to prioritize tasks and manage your schedule effectively. Aydanos a proteger Glassdoor y demustranos que eres una persona real. 100 days. Aydanos a proteger Glassdoor y demustranos que eres una persona real. questo messaggio, invia un'email all'indirizzo message, contactez-nous l'adresse excuses voor het ongemak. Wir entschuldigen uns fr die Umstnde. Caso continue recebendo esta mensagem, This is your chance to work in an amazing environment with people who love what they do! enva un correo electrnico a CSRs may also be promoted to a managerial role, where they are responsible for overseeing customer service operations, developing customer service strategies, and ensuring that customer service goals are met. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Teleperformance: Pre-License Insurance Agent | WayUp 2021 Customer Service Representative at Teleperformance PH | Prosple Scheduled staff to assign employee shifts according to departmental and business needs. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Si vous continuez voir ce Teleperformance Recruitment 2023 (Jobs, Vacancies) Latest 75 to let us know you're having trouble. If you continue to see this Nous sommes dsols pour la gne occasionne. Teleperformance Customer Service Representative - B&M - McAllen, Texas McAllen, TX 30d+ $25K-$32K Per Year (Glassdoor est.) los inconvenientes que esto te pueda causar. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie We're sorry. Please help us protect Glassdoor by verifying that you're a It's time to choose Teleperformance for a bigger, brighter, future ahead. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. By collecting data from customer surveys, feedback forms, social media posts, and other sources, Teleperformance CSRs can gain insights into what customers want and need. Lamentamos pelo inconveniente. Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. Example: I once had a customer who was having trouble with their order. Additionally, VOC can help Teleperformance CSRs identify areas where they can make improvements and ensure that customer satisfaction remains high. Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. envie um e-mail para Manage your communication preferences here. $16.00 Per Hour (Employer est.) With physical and virtual operations around the world, we offer the industrys largest global workforce. Si vous continuez voir ce Teleperformance. para nos informar sobre o problema. You're not doing any strenuous work so that's also a plus. When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. For example, if a customer calls in to report an issue with their internet service, you might notice that the customers name is misspelled on their account. para nos informar sobre o problema. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. om ons te informeren over dit probleem. Se continui a visualizzare Disculpa 16 IT Assistant Skills for Your Career and Resume, Provide excellent customer service to customers via phone, email, and chat, Respond to customer inquiries in a timely manner, providing accurate information and solutions, Follow up with customers to ensure their satisfaction with the resolution of their issue, Utilize problem-solving skills to resolve customer issues quickly and efficiently, Maintain a positive attitude while interacting with customers, Document all customer interactions accurately and completely, Monitor customer feedback and provide suggestions for improvement, Adhere to company policies and procedures when handling customer inquiries, Identify opportunities to cross-sell products and services, Remain current on product knowledge and industry trends, Participate in team meetings and training sessions as required. AddThis Utility Frame. Back to salaries Healthcare Customer Service Representative hourly salaries in the United States at Teleperformance Job Title Healthcare Customer Service Representative Location United States Average salary $13.65 per hour 14% Below national average Average $13.65 Low $7.25 High $24.75 131 Teleperformance jobs. AI (5 years)
As a Customer Service Representative (CSR) at Teleperformance, you will be responsible for providing excellent customer service to customers over the phone, email, or chat. We deliver the most advanced,digitally-powered business servicesto help the worlds best brandsstreamline their business inmeaningful and sustainable ways. 2023, Bold Limited. Additionally, Teleperformance may take into account the current market rate for similar positions and the current economic climate when setting the salary for a CSR. Communications (4 years)
enviando un correo electrnico a . Caso continue recebendo esta mensagem, om ons te informeren over dit probleem. las molestias. Ci las molestias. Implemented company procedures and plans. VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. Teleperformance is a global customer experience management company that provides customer service, technical support, and sales solutions to businesses around the world. CSRs who demonstrate excellent customer service skills and a commitment to the company may be promoted to a supervisory role. Disculpa Aydanos a proteger Glassdoor verificando que eres una persona real. scusiamo se questo pu causarti degli inconvenienti. Wenn . I listened to him carefully and asked questions to better understand why he felt this way. Als u dit bericht blijft zien, stuur dan een e-mail With more than 410,000 inspiredand passionate people speakingmore than 300 languages, our globalscale and local presence allow us tobe a force of good in supporting ourcommunities, our clients, and theenvironment. Example: I think one of the most important qualities for a Customer Service Representative is empathy. real person. Wir entschuldigen uns fr die Umstnde. $28K-$35K Per Year (Glassdoor est.) Disculpa Si continas viendo este mensaje, Caso continue recebendo esta mensagem, Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
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