As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. CHIC by Royalton Luxury Resorts is a 323-room upscale all-inclusive with contemporary decor and a happening vibe. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. The CHIC Suites Resort and Spa is Royalton's newest All-Inclusive in Cancun. We were hungry by this time, so we headed to the buffet lunch. The sushi, however, was medicore. Thank you Luis (the butler) Martin and Victor by the beach club area for the great service. Had a wonderful time during our stay at the Royalton Chic. Also, the Diamond Club beach waiters Martin and Angel were THE BEST they took care of us from sun up to sun down. Receive 1 Free Night Award every year after your Card renewal month. Nice variety and they will restock daily with what you ask for. Rooms Views are gorgeous from Ocean view to front hotel view (best sunset views). Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. The 1200 room resort offers a multitude of dining options, a wide range of bars and even more activities to keep the whole family entertained. We got our bracelets and were told what floors we would be on and met our butlers. However, they were serving drinks (a pink fruity drink that was very good) while we were in line and there's a clear view of the beach out the glass windows at the back of the lobby, so we didn't mind the wait. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, 1st look: Starlux Airlines' stylish premium economy, economy cabins on the new Airbus A350, The best Caribbean resorts, from boutique literary haunts to exclusive private-island escapes, Today only: Stack deals to book flights to Europe from just 6,000 points, Best spring break cruises for college students and families. While there are typically nightly events that occur, the rooftop was pretty empty both nights of our stay. Their blow dryer is amazing I dont care how thick your hair is it is more than sufficient. My recommendation to anyone going on vacation, no matter where, is to be patient and treat the staff with dignity and respect, just as you would in the States, and understand that they are also overworked due to, what appears to be, worldwide staffing shortages. The butler service we received was a joke. Royalton CHIC Suites Cancun-Adults Only - travelweekly.com All taxes and fees were included (with the exception of a small environmental tax that added less than $3 total to the overall bill), which means no pesky resort fee tacked on at checkout. We had not met Alex at this time, but he was also our butler and he too was amazing, always checking on us, to see if we needed anything, another valued asset to your resort. We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. The performance was beautiful and the dancer was talented, but it seemed a bit out of place in the middle of our meal. For a place that attracts numerous Americans, the staff's ability to speak English was far more limited than I would have expected. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. We ended up paying for a Saturday "romantic" dinner ($150) because we couldn't lock in a reservation for the night and didn't want to do the buffet again. We'll run a soft credit check to find special offers, but it wont affect your credit score. Diamond Club. Nothing but good things to say here :) Overall aside from the issues, I made sure to have a good time and I know 100% other guests had an amazing time. He was really friendly and highly responsive to our needs and questions. We both got Diamond Club and used the butler service almost daily to make restaurant reservations and to get general information about the resort and the surrounding touristy sites, such as Isla Mujeres and dining places nearby. Our butler was not helpful at all. The Royalton Chic Suites Cancun Resort and Spa is proof that "vibe" matters. We had some that had king beds and some that had two queens both rooms were pretty much the same. Best regards, Luis Quintero, Royalton Chic Cancun, Hotels near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Features, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Pool, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Rooms, Adults Only and Adult Friendly Resorts Cancun, Hotels with Complimentary Breakfast in Cancun, Hotels near (PCM) Playa Del Carmen Airport. Designed for entertaining, your loved ones can dine together on gourmet meals, enjoy cocktails on the private terrace, and take in the resort's best ocean views from the outdoor Jacuzzi, then retreat to elegant bedrooms, each with a Jacuzzi and private terrace. Overall, I think this place is great for the carefree turn up crowd. I dont think I had any premium alcohol with DC unless I went to the lounge and did it myself. Lows:I initially booked through Royalton direct and thought I had DC. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. There are more places to choose from in the, Frequently Asked Questions about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. As it turns out our room was given to one of them, so we were relocated from 14 floor to 12 (which is not Diamond club) they tried to tell us that they have Diamond club rooms on all floors, but the website distinctly reads that Diamond club is 13, 14, and 15 floors. The vibe team hangs out here so there is always something going on, and it is usually pumping. He got some tidbits of our problems and made it a point to make sure our last dinner was terrific, and it was. While the party scene certainly isn't what I look for in a vacation, I can definitely see how the Royalton Chic could be a great place to meet people and have a fun Cancun vacation when it's in full swing. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Offer ends 5/3/23. It's harder to escape the crowds, for one. When it comes to nightlife, the vibe matters. I booked a two-night stay in the resort's most basic room the luxury junior suite sunset view for $308 per night. Massages We had a few that did a couple massage and loved them, full massage with facial. Top room amenities include a minibar, air conditioning, and a flat screen TV. What are some of the property amenities at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? The next room was a little better, but everyday the sheets still felt damp and all my clothes felt damp no matter what we did. With DC you have horderves and top shelf beverages at your private check in which is great after traveling. 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping. Erick texted me so that I could message him, again what a dream. Would definitely recommend going Diamond Club if you can! While the room had a coffeemaker and you could order basic coffee and cream at the buffet, I was able to get an iced coffee with coconut at Scoops. 12 Best Royalton Resorts in Mexico & the Caribbean - Wanderly Bottom Line. My friend and I visited this resort for 7 nights and really enjoyed our time. Level 18 | Royalton CHIC Cancun The food at this resort is absolutely divine! Emmanuel was our butler, very nice guy and was on top of whatever we needed. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. Right on the beach with an incredible view of the Caribbean. The swim-up bar got a bit crazy during the end of the day with some partiers, but we were able to grab drinks and swim toward the other end of the pool to relax. This may not be an issue for you, but if you are blessed with wide hips like me, note that you'll have to squeeze into chairs whenever you eat (which may change which clothes you decide to pack for dinner). There are lounge chairs lined up along the beach for guests where you can work on your tan, dry off after a dip in the ocean and order a drink from the bar. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. Floors: 16. Dear christineb1201Thank you for sharing the positive points of your stay, particularly for the service of our staff, facilities and food. I also wasn't impressed with the lighting in the bathroom area. But the only additional charge to the room not included during booking was an environmental tax that only added $2 and some change to the bill. Blue Diamond Hotels and Resorts Inc. All rights reserved. Delight your senses and feast on gourmet cuisine from around the world. Thank you for your preference and visit to our Resort.Luxury RegardsJorge CastroGeneral Manager. Jonathan was very professional and was constantly checking on us to ensure we had the best experience. This premium level of service features the comfort of anticipatory service, exclusive la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club guests. I have the Chase Sapphire Preferred Card and the Chase Freedom Unlimited, so I could have booked my stay for the same price and gotten 5x on my stay with the Chase Freedom Unlimited before transferring those points to use with my Chase Sapphire Preferred. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. It's an all-inclusive resort, and all meals, drinks (including alcoholic beverages) and 24-hour room service were included for both me and my companion in the room price. The staff makes sure to inform you of cabanas, bottles and hookah to keep the party going (for a fee which takes away from the all inclusive and Diamond club experience). You can eat and drink as much as you want. Entertainment nightly without having to leave the hotel. The beach cabana also had good food and service although I cant remember our server name unfortunately but he was fast paced with a positive attitude. When it comes to booking a great vacation, two people can have widely different experiences at the same resort depending on the vibe you're hoping to get out of your trip. They had engaging entertainment each night and the vegas-ish rooftop party vibe was just as described. Dining. All Rights Reserved. We did get a surprise performance mid-meal from a belly dancer. We were unable to try out all of the dining options, but here's a quick rundown of the places we did get to check out. We didnt pay for diamond club but im not sure its really worth it, Jonathon and Able were the absolute best severs. If youre interested in the spa be sure to reach out to Emilio for better deals and request Lily as your masseuse they took great care of me and the spa also offers a steam room/sauna. When shes not working, youll find her planning trips to visit unique filming locations, historic libraries and thrilling theme parks. Appears very upscale. Everyone was friendly, and wore masks inside the resort. I am truly very sorry that we did not fully meet your expectations when it comes to the pricing and value of the hotel and Diamond Club service. We hope to receive you again for another memorable vacation.Luxury RegardsJorge Castro General Manager, This is the version of our website addressed to speakers of English in the United States. internal & external communication, staffing, and inventory. Popular places such as Senor Frogs and Coco-Bongo were a short walk away, and the sidewalks are wide enough to accommodate the foot traffic. 2023 Royalton CHIC Cancun. Ex. All the workers at Royalton Chic Cancun were great! Lastly one of my favorite things DC offered was access to the rooftop pool. The buffet has a station for pretty much everything. It did seem like the hotel was a bit understaffed. The rooftop pool is ok, but I've been to much better ones (make sure you know the rules before you go up there (like what's free, what's not, where to sit, etc..) Overall, a smooth stay, aside from a few hiccups during check-in. During normal operations, it was easy to picture the resort as a party haven for tourists who wanted to let loose and enjoy a slice of exciting nightlife without wandering too far from the resort. Having a butler is easier since you can tell them what you want to do and they confirm everything for you. I feel like management hasn't made clear rules for this. Opened in December of 2014, this adult-only property is quickly becoming one of Punta Cana's most sought-after spots, thanks to its ultra-modern rooms, varied on-site dining options, and beautiful pool and beach . There is a scale (for weighing luggage, or that is all I used it for). During the day they are getting everyone involved and are pumping people up thats what we are there for right! Highlight: Location, views, and SPA ( I recommend hydrotherapy and Swedish massage). Check here before booking an award fare. The Royalton Riviera Cancun is celebrating its one-year anniversary this week. Nothing was ever explained to us. You can tell because I regularly saw them checking in on guests multiple times when I was on the beach, pool, restaurants, L18 and they became familiar faces. Awards can be used for one night (redemption level at or under 35,000 Marriott Bonvoy points) at hotels participating in Marriott Bonvoy. The minibar just had water bottles and a few canned sodas and the coffee station was lacking. . The room was nice, though not overly spacious. It was amazing. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. The concert venue outside was also another area that was probably a live music lover's dream pre-pandemic, but it wasn't as enjoyable when having to stay six feet apart and in your chairs. You can find a full menu through the TV, place your order and then have someone call your room to confirm. Roof top bar- As far as I can remember is was good, but the nights I was up there I had, had plenty to drink, but dont remember any complaints. It was before Noon, so we knew our rooms would not be ready and werent expecting them, this is not our first rodeo. This adults-only hotel comes with some seriously impressive perks, like an exclusive rooftop area, known as Level 18. The beach cabana also had good food and service although I cant remember our server name unfortunatelyMy spouse and I stayed at this resort the past week and I would say I have no complaints besides I wish I couldve stayed longer! This post contains references to products from one or more of our advertisers. From the elegance to great food my trip here was amazing.
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